911 Emergency Services

Vision StatementQuick and accurate response beyond all expectations.

Mission Statement
First to respond, first on scene.  Continually striving to provide and ensure professional service with equality, respect and dignity.  Our standard is excellence and our model of success is teamwork.

911 Emergency Services is an Accredited Center of Excellence
from the
International Academy of Emergency Dispatch (IAED)
for our
Emergency Medical Communications Program
Emergency Fire Communications Program
Emergency Police Communications Program (Soon)
Since April 2015

9-1-1 Emergency Services is the Public Safety Answering Point (PSAP) for Douglas County Nevada and Alpine County California. The department is a direct reporting unit to the Douglas County Manager. We are a consolidated regional Emergency Communications Center responsible for answering and processing emergency and non-emergency calls for service for eight primary agencies which are:


We are also the after-hours contact for all county residents reporting a water or sewer emergency. We use state-of-the-art telephone and radio dispatch equipment, we have a staff of 19 personnel.

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Quick Links

Request for Incident Documentation

Documentation Fees:
In accordance with Douglas County Resolution No. 2012R-030
Subpoena:  Defense Attorney (except DA) $25.00 (whole subpoena) 

Citizen Requests
a. Documentation (2 certified copies) $5.00 
b. Audio (1 DVD) $10.00; $5.00 ea Additional 

Payment Information
Money Order or Bank Cashier's Check only - made payable to Douglas County 911 Emergency Services.
No personal checks or cash.
No cost to County Departments or user agencies of DC 911 Emergency Services

Today's Date:     Date Required By:      

Requestor's Name and Agency: 

Contact Number:

Requestor's Address:  


State: Zip Code:       

Case # or Call for Service #:  

Number of Audio CD's Requested:

Incident Date and Time:            

Call for Service (CFS) Requested:

Radio/Telephone/Specific Information:


Recieve Email Copy:

Email Address:

Security Measure


Ron Sagen

Ron Sagen

Emergency Communications Director

Mailing Address:

Attn: 911 Emergency Services Douglas County, NV

PO Box 218 Minden, NV 89423


Ph: 775-782-5126

Fx: 775-782-6286

Hours of Operation

24 hour operation


Posted: Aug 16, 2022

Vacation Home Rental Advisory Board Special Meeting for 8.17.22 Has Been Cancelled

Posted: Aug 09, 2022

Martin Slough Trail Dedication Ceremony

Posted: Jul 22, 2022

Douglas County Community Grants Applications Available For 2023 CDBG Grant Cycle

Posted: Jul 14, 2022

Douglas County Honors Judge Jones

Posted: Jul 12, 2022

Seeman Ranch Park Grand Opening

Posted: Jul 11, 2022

Start Time Changed for the Board of County Commissioners Meeting on July 20, 2022, Changed to 9:00 AM

Posted: Jul 01, 2022

Douglas County Accepting Waitlist VHR Applications From July 1 – July 31 Applications Can be Submitted Online, In-Person, Or by Mail

Posted: Jun 23, 2022

Douglas County Board of County Commissioners July Meeting Date Changed

Posted: Jun 17, 2022

Martin Slough Multimodal Trail Project is Complete

Posted: Jun 13, 2022

Douglas County Public Library Welcomes Tim DeGhelder as New Library Director

Posted: Jun 08, 2022

Martin Slough Multimodal Trail Project 95% Complete

Posted: May 31, 2022

Clerk Treasurer’s Office Now Livestreaming Voting Process

Posted: May 11, 2022

Douglas County Sheriff’s Office Asking the Public to Be Aware of Catalytic Converter Thefts

Posted: Apr 29, 2022

County Assessor Launches New Parcel Data Base Software

Posted: Apr 13, 2022

Douglas County is Planning Completion of Martin Slough Trail For Late Summer 2022

Posted: Apr 11, 2022

Board of County Commissioners Accepting Applications for Advisory Board to Manage Wildlife

Posted: Mar 23, 2022

Douglas County Announces Budget Hearings for the Fiscal Year 2022-23 Tentative Budget Planning and Adoption

Posted: Mar 16, 2022

Douglas County Clerk Treasurer's Office Launches Redistricting Maps

Posted: Mar 10, 2022

Douglas County Clerk-Treasurer Accepting Applications for Election Workers

Posted: Mar 09, 2022

Douglas County Seeking Requests for ARPA Funding

Posted: Mar 07, 2022

Douglas County Board of County Commissioners Accepting Applications for the Planning Commission

Posted: Mar 04, 2022

Fun Ways to Unplug for a Day in Douglas County

Posted: Mar 04, 2022

Douglas County Celebrates Social Work Month

Posted: Feb 25, 2022

Douglas County Board of County Commissioners Accepting Applications for the Audit Committee

Posted: Feb 24, 2022

Douglas County Completes Breakwater Safety Enhancement at Topaz Lake Campground Boat Ramp

Posted: Feb 11, 2022

Board of County Commissioners to Review Draft Ordinance to Dissolve the Elected Office of the Constable

Posted: Feb 11, 2022

Douglas County Community Grant Applications Available February 18, 2022

Posted: Feb 08, 2022

At-Home COVID-19 Test Kits Available at Douglas County Community Centers

Posted: Feb 04, 2022

Douglas County Board of County Commissioners Approves New Start Time of Board of County Commissioner Meetings to 10:00 a.m.

Posted: Feb 03, 2022

Douglas County Board of County Commissioners Accepting Applications for the Carson Water Subconvervancy District

Posted: Feb 03, 2022

Douglas County Board of County Commissioners Extends Invitation to Religious or Civic Organizations to Lead Invocations

Posted: Jab 28, 2022

Douglas County Historic Courthouse Services Restored

Posted: Jab 27, 2022

Douglas County Historic Courthouse Experiencing a Network and Phone Outage

Posted: Jab 20, 2022

Douglas County Board of County Commissioners Accepting Applications for Volunteer Advisory Board Positions

Posted: Jab 19, 2022

Douglas County Awards Over $120,000 in Community Grants to Local Non-Profit Organizations

Posted: Dec 30, 2021

Douglas County Using New Agenda Software - Peak

Posted: Dec 29, 2021

Douglas County Announces Closure of Warming Shelter

Posted: Dec 26, 2021

Douglas County Officials Announce Closure of All County Offices on Monday, December 27, 2021

Posted: Dec 21, 2021

Douglas County Recorder’s Office Offers New Subscription-Based Recording Notification Service

Posted: Dec 17, 2021

Vehicle Registration Renewal Drop-Off Services Return to Tahoe General Services Office in Stateline

Posted: Dec 13, 2021

Douglas County Officials Announce Delayed Openings or Closures Due to Winter Storm Warning

Posted: Dec 06, 2021

Douglas County Seeks Public Input on Redistricting Maps

Posted: Nov 23, 2021

Douglas County Awarded Certificate of Achievement for Excellence for Financial Reporting from Government Finance Officers Association

Posted: Nov 22, 2021

Douglas County Hires Brook Adie as New Assistant Director Community Services

Posted: Nov 16, 2021

Douglas County Participates in The Nevada Speed Test


Bently Nevada, a Baker Hughes business announces 2022 donation to Douglas County Community & Senior Center


Douglas County ranked 1st in Nevada for Health Rankings


County Provides Interim Support Service to the Town of Genoa


Douglas County Hires Chief of Staff